Companion Card Fee Schedule

  • Monthly fee

    $3
  • Per purchase

    $0
  • ATM withdrawal

    $0 in-network
    $2 out-of-network
  • Cash reload

    $2*
Type of fee Amount
ATM balance inquiry (in-network or out-of-network) $0 or $0
Customer Service Call (Live Agent or Automated) $0 or $0 per call
Inactivity (after 12 months with no transactions) $3 per month
We have no other types of fees.  

*Applies only to loads in a First Tennessee or Capital Bank branch.

No overdraft/credit feature.

Your funds are eligible for FDIC insurance.

For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package, or for First Tennessee Bank call 888-476-6340 or visit www.ftb.com/companion, or for Capital Bank call 833-231-6515 or visit www.capitalbank-us.com/companion.

List of all fees for Companion Card

Get Started
All fees Amount Details
Card Purchase $0
Expedited Delivery – Purchase $45 2-day delivery. Applies to deliveries inside and outside the U.S.
Card Activation $0
Monthly Usage
All fees Amount Details
Monthly fee $3
Add Money
All fees Amount Details
Initial Value Load $0 No minimum amount for first load.
Cash Reload $2 Applies only to loads in a First Tennessee or Capital Bank branch.
Direct Deposit $0
Get Cash
All fees Amount Details
ATM Withdrawal In-Network $0 “In-network” refers to the First Tennessee, Capital Bank, Allpoint network. Locations can be found at www.ftb.com/locations and www.capitalbank-us.com/locations.
ATM Withdrawal Out-of-Network $2 This is our fee. We will not charge you this fee for your first out-of-network ATM withdrawal each month. “Out-of-network” refers to all ATMs outside of the First Tennessee, Capital Bank, Allpoint network. You may be charged a fee by the ATM operator even if you do not complete a transaction.
Information
All fees Amount Details
ATM Balance Inquiry In-Network $0 “In-network” refers to the First Tennessee, Capital Bank, Allpoint network. Locations can be found at www.ftb.com/locations and www.capitalbank-us.com/locations.
ATM Balance Inquiry Out-of-Network $0 This is our fee. “Out-of-network” refers to all ATMs outside of the First Tennessee, Capital Bank, Allpoint network. You may be charged a fee by the ATM operator.
Customer Service - Automated $0
Customer Service - Live Agent $0
Using Your Card Outside the U.S.
All fees Amount Details
International Transaction 1% Of the U.S. dollar amount of each multi-currency transaction.
International Transaction Fee – SC 1% Of the U.S. dollar amount of each single-currency transaction.
International ATM Withdrawal In-Network $0 Currently, we do not have “in-network” international ATMs.
International ATM Withdrawal Out-of-Network $2 This is our fee. We will not charge you this fee for your first out-of-network ATM withdrawal each month. “Out-of-Network” refers to all ATMs outside of the First Tennessee, Capital Bank, Allpoint network. You may be charged a fee by the ATM operator even if you do not complete a transaction.
International ATM Balance Inquiry In-Network $0 Currently, we do not have “in-network” international ATMs.
International ATM Balance Inquiry Out-of-Network $0 This is our fee. “Out-of-network” refers to all ATMs outside of the First Tennessee, Capital Bank, Allpoint network. You may be charged a fee by the ATM operator.
Other
All fees Amount Details
Inactivity $3 You will be charged $3.00 each month after you have not completed a transaction using your card for 12 months.
Replacement – Lost/Stolen $5 A replacement fee of $5.00 will be deducted from your available card balance for mailed cards to replace a lost or stolen card. Cards reissued due to expiration are not subject to the card replacement fee.
Card Replacement $5 A replacement fee of $5.00 will be deducted from your available card balance for mailed cards to replace a card or damaged card. Cards reissued due to expiration are not subject to the card replacement fee.
Expedited Delivery – Replacement $45 2-day delivery. Applies to deliveries inside and outside the U.S.

Your funds are eligible for FDIC insurance.

No overdraft/credit feature.

Contact First Tennessee Bank by calling 888-476-6340 or visit www.ftb.com/companion, and for Capital Bank call 833-231-6515 or visit www.capitalbank-us.com/companion, and by mail at P.O. Box 84, Memphis, TN 38101.

For general information about prepaid accounts, visit www.consumerfinance.gov/prepaid.. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit www.consumerfinance.gov/complaint.