EDD Prepaid Debit Card

Answers to your questions

Icon for shopping

What can I spend this money on?

This money belongs to you. Use your card everywhere Visa® debit cards are accepted – in stores, online, or by phone.

Icon for cash

Can I get cash when I make a purchase?

Yes, avoid ATM fees and get cash back at the places where you already shop like grocery and convenience stores.

Icon for security

Is my transaction history private?

Yes, your transaction history is private, confidential, and can only be accessed by you.

Icon for online

Can I review my own spending?

Yes, you can see your spending and transactions by using the cardholder website or the mobile app. This information is private and can only be accessed by you.

Icon for security

What happens if my card is lost or stolen?

If your card is lost or stolen, contact customer service immediately to request a refund for charges you did not make.

Icon for online

How do I know when a deposit has been made to my card?

You can sign up for email and text alerts on the Bank of America EDD Prepaid Debit Card website or mobile app.

Icon of card

Why does my new card look different than before?

Your card comes with a new appearance and with chip technology. Visit our FAQ for more information on using a chip-enabled Card.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.