Contact Us
Have a question?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about the Bank of America Visa Emergency Payment Prepaid Card. However, we realize there may be areas of interest or concerns that are not covered in our Frequently Asked Questions, so you can contact us as follows:
Telephone:
In the United States: Call Bank of America Cardholder Services toll-free 24 hours a day, 7 days a week at 1.866.673.6577 for Customer Service, including activation of the Card.
Outside of the United States: Call Customer Service at 1.423.262.1626.
Written Correspondence:
P.O. Box 8488
Gray, TN 37615-8488
Transaction Inquiries:
In case of errors or questions about the Card transactions, call 1.866.673.6577 or write to:
Bank of America Cardholder Services
P.O. Box 8488
Gray, TN 37615-8488