Bank of America Visa Reward Card

Contact Us

Have a question?

Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about the Bank of America Merrill Lynch Visa® Reward Card. However, we realize there may be areas of interest or concern that are not covered in our Frequently Asked Questions, so you can contact us.

Contact Information


Call Bank of America Merrill Lynch Cardholder Services toll free 24 hours a day, 7 days a week at:

1.866.300.8288 for Customer Service including activation of your card.

Note: The toll free “866” numbers are only accessible from within the U.S.

1.423.262.1626 for Customer Service outside of the U.S.

Written Correspondence:

Bank of America Cardholder Services
PO Box 8488,
Gray, TN 37615-8488


Email us at [email protected] with any questions or comments. Please include your name, full address, and last 10 digits of the Reward Card number.

Transaction Inquiries:

In case of errors or questions about the Reward Card transactions, call 1.866.300.8288 or write to: Bank of America Cardholder Services, P.O. Box 8488, Gray, TN 37615-8488