True Blue® Money

Capitol Federal® Visa® True Blue® Money Prepaid Debit Card

 

  • Monthly fee

    $4.00†
  • Per purchase

    $2.00*
  • ATM withdrawal

    $2.00*
  • Cash reload

    $6.95*
Type of fee Amount
ATM balance inquiry $1.00*
Customer service inquiry call (Automated or Live) $0.50 * or $10.00 * per call
Inactive account $0
We charge three other types of fees. Here is one of them:
Type of fee Amount
International purchases and withdrawals 2% of transaction *

† Free in the calendar month of initial purchase and the next two (2) following calendar months.

* This fee can be lower depending on how and where this card is used.

No overdraft/credit feature.

Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

Find details and conditions for all fees and services in the cardholder agreement at or call 1-888-822-7333 or visit www.visaprepaidprocessing.com/TrueBlueMoney

List of all Fees for Visa® True Blue® Money Prepaid Debit Card

Monthly Service Fee
All fees Amount Details
Monthly fee $4.00 Free in the calendar month of initial purchase (regardless of the date of the purchase) and the next two (2) following calendar months.
Domestic Purchases and Withdrawals
All fees Amount Details
Per purchase - with cash back $2.00 Two (2) free per calendar month, fee charged thereafter.
Per purchase - signature POS $0  
Per purchase - POS PIN $0  
ATM withdrawal $2.00 Two (2) free per calendar month, fee charged thereafter.
ATM decline $0  
ATM balance inquiry $1.00 Two (2) free per calendar month, fee charged thereafter.
Negative card balance $0  
Teller cash withdrawal $5.00 Cash advance
International Purchases and Withdrawals
All fees Amount Details
Per purchase with cash back $3.00 Two (2) free per calendar month, fee charged thereafter. International transaction fee may also apply.
Per purchase - signature POS $0 International transaction fee may also apply.
Per purchase POS PIN $0 International transaction fee may also apply.
ATM withdrawal $3.00 Two (2) free per calendar month, fee charged thereafter. International transaction fee may also apply.
ATM decline $0  
ATM balance inquiry $2.00 Two (2) free per calendar month, fee charged thereafter.
Teller cash withdrawal $5.00 Cash advance
International transaction - single currency conversion 2% For purchase of goods or services. Fee charged as a percentage (%) of the transaction amount.
International transaction – multiple currency conversion 2% For purchase of goods or services. Fee charged as a percentage (%) of the transaction amount.
Customer Service
All fees Amount Details
Automated customer service inquiry $0.50 Two (2) free per calendar month, fee charged thereafter.
Live customer service inquiry $10.00 Two (2) free calls for the life of the account, fee charged thereafter.
Live customer service statement print $5.00 Fee is per statement. Statements are available online at no cost.
Text message alerts $0 Carrier charges may apply.
Card Reloads
All fees Amount Details
Cash reload – Capitol Federal branch location $0  
Cash reload - Visa ReadyLink
$6.95
$6.95 No cost to reload True Blue Money Prepaid Debit cards at branch locations. Fee represents highest cost associated with ReadyLink locations, costs will vary by location. Fee is accurate as of 12/31/2017.
Ingo remote deposit capture card reload 5% Ten (10) day delayed funding, no cost. 2% for payroll and government checks with a preprinted signature, with a minimum fee of $5.00. 5% for all other accepted check types, including hand-signed payroll and government checks, with a minimum fee of $5.00.
Card Services
All fees Amount Details
Card purchase first class shipping $5.00 No cost to purchase True Blue Money Prepaid Debit Cards in branch locations.
Card purchase express delivery $25.00 No cost to purchase True Blue Money Prepaid Debit Cards in branch locations.
Expired card reissuance $0  
Emergency Card Replacement (ECR) - domestic $25.00  
Emergency Card Replacement (ECR) - international $35.00  
Card Unload
All fees Amount Details
Card unload/card cancellation $10.00 Free after 6 months from initial purchase.
Inactive Accounts
All fees Amount Details
Inactive account $0  

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Capitol Federal, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Capitol Federal® fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact Capitol Federal by calling 1-888-822-7333, by mail at 700 S Kansas Ave, Topeka, KS, 66603, or visit www.visaprepaidprocessing.com/TrueBlueMoney.

For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.