True Blue® Paycard

Capitol Federal® Visa® True Blue® PayCard Prepaid Debit Card

You do not have to accept this payroll card.
Ask your employer about other ways to receive your wages.

 

  • Monthly fee

    $0
  • Per purchase

    $0
  • ATM withdrawal

    $0 In-network
    $2.00 out-of-network
  • Cash reload

    $4.95*
Type of fee Amount
ATM balance inquiry (in-network or out-of-network) $0 or $1.00
Customer service inquiry call (Automated or Live) $0.50* or $5.00* per call
Inactive account (after six (6) months with no transactions) $2.00 per month
We charge five other types of fees. Here are some of them:
Type of fee Amount
Card replacement $5.00*
Additional Card $5.00

* This fee can be lower depending on how and where this card is used.

See the cardholder agreement for free ways to access your funds and balance information.

No overdraft/credit feature.

Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

Find details and conditions for all fees and services in the cardholder agreement or call 1-888-510-7333 or visit www.visaprepaidprocessing.com/TrueBluePayCard

List of all Fees for Visa® True Blue® PayCard Prepaid Debit Card

Inactive Account
All fees Amount Details
Inactive Account $2.00 Charged after six (6) months of inactivity. Charged monthly until activity resumes.
Domestic Purchases and Withdrawals
All fees Amount Details
Per purchase - with cash back $0  
Per purchase - signature POS $0  
Per purchase - POS PIN $0  
ATM withdrawal - in network $0  
ATM decline - in network $0  
ATM balance inquiry - in network $0  
ATM withdrawal - out of network $2.00 Two (2) free per calendar month, fee charged thereafter. The ATM owner may charge an additional fee.
ATM decline - out of network $0  
ATM balance inquiry – out of network $1.00 Two (2) free per calendar month, fee charged thereafter. The ATM owner may charge an additional fee.
Negative card balance $0  
Teller cash withdrawal $0 Cash Advance. Free at Capitol Federal branch locations. Out of network financial institutions making the cash advance may charge an additional fee.
International Purchases and Withdrawals
All fees Amount Details
Per purchase with cash back $3.00 Two (2) free per calendar month, fee charged thereafter. International transaction fee may also apply.
Per purchase - signature POS $0 International transaction fee may also apply.
Per purchase POS PIN $0 International transaction fee may also apply.
ATM withdrawal $3.00 Two (2) free per calendar month, fee charged thereafter. International transaction fee may also apply. The ATM owner may charge an additional fee.
ATM decline $0  
ATM balance inquiry $2.00 Two (2) free per calendar month, fee charged thereafter. International transaction fee may also apply. The ATM owner may charge an additional fee.
Teller cash withdrawal $0 Cash advance. International transaction fee may also apply. The financial institution making the cash advance may charge an additional fee.
International transaction - single currency conversion 1% For purchase of goods or services. Fee charged as a percentage (%) of the transaction amount.
International transaction 1% For purchase of goods or services. Fee charged as a percentage (%) of the transaction amount.
Currency Conversion Fee 1% For purchase of goods or services. Fee charged as a percentage (%) of the transaction amount.
Customer Service
All fees Amount Details
Automated customer service call $0.50 Two (2) free per calendar month, fee charged thereafter.
Live customer service call $5.00 One (1) free per calendar month, fee charged thereafter.
Live customer service statement print $0  
Text message alerts $0 Carrier charges may apply.
Card Reloads
All fees Amount Details
Payroll deposit $0 Payroll funds deposited by employer that issued the card.
Cash reload – Capitol Federal® branch location $0  
Cash reload - Visa ReadyLink $4.95 No cost to reload Visa® True Blue® PayCard Prepaid Debit Cards at CapFed® branch locations. Fee represents highest cost associated with ReadyLink locations, costs will vary by location. Fee is accurate as of 12/31/2017.
Ingo remote deposit capture card reload 5% Ten (10) day delayed funding, no cost. 2% for payroll and government checks with a preprinted signature, with a minimum fee of $5.00. 5% for all other accepted check types, including hand-signed payroll and government checks, with a minimum fee of $5.00.
Card Replacement
All fees Amount Details
Express Delivery $25.00  
First Class Shipping $5.00  
Lost/Stolen Card Replacement $5.00 Two (2) free Lost/Stolen replacements for the life of the account, fee charged thereafter.
Replacement Card $5.00 Two (2) free replacements for the life of the account, fee charged thereafter
Additional Card – joint account holder $5.00 Fee to issue an additional card for one (1) joint owner.
Card Services
All fees Amount Details
Expired card reissuance $0  
Emergency Card Replacement (ECR) - domestic $25.00  
Emergency Card Replacement (ECR) - international $35.00  
Card Unload
All fees Amount Details
Card unload/card cancellation $0.00  

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Capitol Federal®, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Capitol Federal® fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact Capitol Federal® by calling 1-888-510-7333, by mail at 700 S Kansas Ave, Topeka, KS, 66603, or visit www.visaprepaidprocessing.com/TrueBluePayCard.

For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.