Please note that Massachusetts Department of Child Support Enforcement ("CSE") is changing its process for distributing your payments.

  • What's happening: As of February 16, 2022, your Bank of America debit card will no longer receive deposits from the Massachusetts Child Support Enforcement. Your Bank of America card account will remain active until June 16, 2022.
  • What you need to do: Prior to June 16, 2022, you may continue to use your card. If your card expires after May 16, 2022 it will not be reissued. To transfer funds to your existing checking or savings account, select the "Transfer funds" option within this site. If there are funds remaining in your card account after June 16, 2022, you will need to contact us at the telephone number on your card for further information on how to obtain the balance.
  • For more information: Please contact Massachusetts Child Support Enforcement (800-332-2733 or mass.gov/cse) for further information on receiving benefits payments following February 16, 2022.

Please note that Massachusetts Department of Child Support Enforcement ("CSE") is changing its process for distributing your payments.

  • What's happening: As of February 16, 2022, your Bank of America debit card will no longer receive deposits from the Massachusetts Child Support Enforcement. Your Bank of America card account will remain active until June 16, 2022.
  • What you need to do: Prior to June 16, 2022, you may continue to use your card. If your card expires after May 16, 2022 it will not be reissued. To transfer funds to your existing checking or savings account, select the "Transfer funds" option within this site. If there are funds remaining in your card account after June 16, 2022, you will need to contact us at the telephone number on your card for further information on how to obtain the balance.
  • For more information: Please contact Massachusetts Child Support Enforcement (800-332-2733 or mass.gov/cse) for further information on receiving benefits payments following February 16, 2022.


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Check your balance, see your transaction history, turn your card on/off, and more, with the BofA Prepaid mobile app.

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