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IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.



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The Bancorp Bank will discontinue all services in connection with ion prepaid debit cards, effective April 1, 2016.

All loads will discontinue effective March 2, 2016.  You have until March 1, 2016 to load funds onto your card by direct deposit ACH or cash at a Moneytree branch.  Loads attempted beginning March 2, 2016 will not be processed. 

Use remaining balances before April 1, 2016.  You have until March 31, 2016 to remove funds from your card and bring your available balance to $0.00.  Funds may be removed for no fee at any Moneytree branch. 
Your account will close effective April 1, 2016.  Beginning on this date, the card will no longer be available for use of any kind.  Any remaining positive balances will be refunded to you in accordance with the terms and conditions of your Cardholder Agreement.

We sincerely regret any inconvenience this change may cause.  If you have further questions regarding your ion prepaid debit card, please refer to the number on the back of your Card.


First Time Visitor

When you sign in to your account for the first time: Your Username is your 16-digit card number and your Password is the 3-digit number located next to the signature panel on the back of your card.

First Time Visitor

Set My PIN

To set or change your PIN: Sign in to your card account then click the "Set My PIN" button on your Account Summary page.

Activate My Card

Activate My Card

If you received a card in the mail, use this link to activate that Personalized or Companion card. After you activate, you must set a new PIN before you can use your card for PIN transactions.

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Manage your money for less with the ion Visa Prepaid Card!

ion Prepaid cards are accepted everywhere Visa debit cards are accepted.


FASTER  Get your pay or benefits faster with direct deposit. Pay bills instantly – wherever Visa debit cards are accepted

SAFE  Your money is replaced if your card is ever lost or stolen¹. Safer than carrying large amounts of cash

CONTROL  A better way to spend, pay bills and manage your money

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¹ The Visa Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.