Effective August 1, 2025, Service Center Hours will change to:

Monday - Friday: 8:00 a.m. to 5:00 p.m. PacificTime

You may retrieve any funds that remain in your Bank of America prepaid debit card account by contacting us to request a check.


Effective August 1, 2025, Service Center Hours will change to:

Monday - Friday: 8:00 a.m. to 5:00 p.m. PacificTime

You may retrieve any funds that remain in your Bank of America prepaid debit card account by contacting us to request a check.


The app that gets the most out of your card.

Check your balance, see your transaction history, turn your card on/off, and more, with the BofA Prepaid mobile app.

This prepaid debit card is issued by Bank of America, N.A. pursuant to license by Mastercard ® International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.