Effective August 1, 2025, Service Center Hours will change to:

Monday - Friday: 8:00 a.m. to 5:00 p.m. PacificTime

You may retrieve any funds that remain in your Bank of America prepaid debit card account by contacting us to request a check.


Effective August 1, 2025, Service Center Hours will change to:

Monday - Friday: 8:00 a.m. to 5:00 p.m. PacificTime

You may retrieve any funds that remain in your Bank of America prepaid debit card account by contacting us to request a check.

For your security, card number can no longer be used for sign in. Please sign in with your username, or select the Need Username? link to create a username.